Refund policy

Order Changes & Cancellations

Need to change or cancel your order? Contact us at sales@saintsheadbands.com as soon as possible. We're able to accommodate changes or cancellations only before your order ships. Once an order has shipped, it can no longer be changed or canceled — you'll need to request a return under the policy below.

Returns

We will gladly accept returns of any items in their original, unworn condition within 7 days of receipt for a full refund, minus any shipping fees (see below). Here are the details:

Returns must be initiated within 7 days of receipt to qualify for a refund. To be eligible for a return, your item(s) must be full price and in the same unworn condition and packaging (dust bag, jewelry bag, tags) that you received it in. Refunds will only be made to the original payment method.

For US returns, a flat rate of $6.95 (our shipping cost) will be deducted from your refund. For international returns, the full return shipping rate will be deducted from your refund.

Items That Can't Be Returned

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

• Custom or personalized orders
• Items on sale

How to Start a Return

To begin your return, please email us at sales@saintsheadbands.com with your name, order number, and the item(s) you're returning, and we'll send you instructions.