Refunds/Return Policy

We want you to be satisfied with your purchase. Please review our return policy carefully:

 

General Returns

• Return Window: You have 3 days after receiving your item to request a return.
• Return Shipping: The item must be sent back to us within 10 days of receiving it.
• Condition: The item must be unused, in the same condition as when you received it, and in its original packaging.

Refunds

• Refunds will only be issued after we receive and inspect the returned item.
• Shipping Costs: Customers are responsible for the cost of shipping the item back to us. We do not provide return shipping labels.

How to Start a Return

• Contact us at sales@saintsheadbands.com to request a return.
• If your return is approved, we’ll provide instructions on how and where to send your package.
• Note: Items returned without prior authorization will not be accepted.

Damages and Issues

• Inspect your order immediately upon receipt. If your item is defective, damaged, or the wrong item, contact us right away at sales@saintsheadbands.com so we can make it right.
• For items damaged in transit, please send a photo of the damaged item within 48 hours of delivery. Without this, we cannot process an insurance claim with the postal service.

Non-Returnable Items

• Final Sale Items: Items purchased on sale or with discounts greater than 10% are final sale and cannot be returned or exchanged.
• Refunds are not issued for items purchased at a discount, unless the item is faulty or damaged.

Additional Notes

• Returns will not be accepted for items where you simply change your mind.
• If you have any questions about our return policy, feel free to contact us at sales@saintsheadbands.com.

We appreciate your understanding and look forward to serving you!